Privacy Policy

Last updated: July 2026

Michigan Pest Control ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our pest control services, or interact with us in any way. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information: This includes your name, postal address, email address, telephone number, and billing information. We collect this information when you request a quote, schedule a service appointment, create an account, or communicate with us directly.

Property Information: We collect details about your property that are relevant to providing pest control services, including your address, property size, type of structure, and specific pest-related concerns or conditions you report.

Service Records: We maintain records of services performed at your property, including treatment dates, products used, technician notes, and follow-up recommendations.

Technical Information: When you visit our website, we automatically collect certain information about your device and browsing actions, including your IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect for various business purposes, including:

To provide and maintain our pest control services, including scheduling appointments, performing treatments, and delivering follow-up care as needed. To process payments and send you related information, including confirmations, invoices, and billing reminders. To communicate with you about your account, respond to your inquiries, and provide customer support. To send you service-related notices, including appointment confirmations, treatment summaries, and safety information regarding products used on your property.

We may also use your information to improve our website and services, to develop new offerings, and to comply with legal obligations. With your consent, we may send you promotional communications about special offers, seasonal pest alerts, and other information we believe may be of interest to you. You may opt out of marketing communications at any time by following the unsubscribe instructions included in each message or by contacting us directly.

Data Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

With service providers and contractors who perform services on our behalf, such as payment processors, scheduling software providers, and customer relationship management platforms. These parties are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

When required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our customers or others. In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction, subject to confidentiality arrangements.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements. Service records are typically maintained for a period consistent with applicable state regulations governing pest control operations and product application documentation. When your information is no longer needed for these purposes, we will securely delete or anonymize it in accordance with our data retention procedures.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. Cookies are small text files stored on your device that help us recognize your browser and capture certain information.

You can control cookies through your browser settings and choose to decline or delete cookies. However, disabling cookies may affect the functionality of our website and limit your ability to use certain features. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them.

We may use analytics tools that employ cookies to collect information about your use of our website, such as pages visited, time spent on site, and links clicked. This information helps us improve our website and services.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services that are not operated by us. This Privacy Policy does not apply to those third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit or services you use. We are not responsible for the content, privacy practices, or security of third-party websites or services.

We currently use third-party service providers for website hosting, payment processing, appointment scheduling, and email communications. These providers may collect and process your information according to their own privacy policies, though we take steps to select providers that maintain appropriate data protection standards.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Michigan Pest Control
Phone: (888) 239-7622
Service Area: Throughout the State of Michigan

You may contact us to access, update, or delete your personal information, to opt out of marketing communications, or to raise any concerns about how we handle your data. We will respond to your requests in accordance with applicable law and within a reasonable timeframe.